How do I search for a rug or carpet?
How do I buy a Persian Carpet or an Oriental Area rug from ecarpetgallery?
Are the payment process and your website secured?
What are the methods of payment?
Do you accept money orders?
How can I make a payment?
Do I have to pay sales tax?
What should I do if there is an error with my order?
How do I take care of my new Handmade Area rug or carpet?
What happens if I do not like the Area rug or carpet I purchased?
Do I pay for shipping?
How do I track my shipment?
Which shipping service do you use and how long it will take to receive my order?
What happens if my rug or carpet is damaged during shipment?
How do I modify or cancel an order?
Do you ship to APO or PO Box addresses?
What is your Return Policy?
Are your rugs and carpets Handmade?
Are your Area rugs and carpets one-of-a-kind?
What are the materials used for your Oriental rugs and carpets?
How is the condition of ecarpetgallery’s Area rugs and carpets?
What do you mean by "Abrash" color variation?
Are your Persian Area rugs and Oriental carpets perfectly symmetrical?
Do your images reflect the true colors of your rugs and carpets?
Are your Area rugs and carpets environmentally friendly?
What kind of under-padding does ecarpetgallery sell?
Do you have a Money Back Guarantee Policy?
How do you guarantee my privacy?
Click here, if you want to contact one of our knowledgeable customer service representatives.