Terms and Conditions

THE FOLLOWING INFORMATION APPLIES ONLY WHEN BUYING A RUG OR CARPET THROUGH ECARPETGALLERY’S WEB SITE AND DOES NOT APPLY TO ECARPETGALLERY’S AUCTION PURCHASES AND SALES. IN ADDITION, IT DOES NOT APPLY TO RUGS PURCHASED AND SHIPPED OUTSIDE OF CANADA AND THE UNITED STATES.

At ecarpetgallery, we would like you to experience complete satisfaction in shopping and purchasing our rugs and carpets. Take your time to browse our beautiful collections and designer décors.

All funds on ecarpetgallery.com are in U.S. and Canadian dollars depending on where the item is to be shipped. If for any reason, you are not fully satisfied with the rug you selected, simply call our customer support team within 30 days of receiving your rug. A restocking fee will entail for the return of such items.

THE FOLLOWING INFORMATION APPLIES TO BUYING AND SELLING A RUG OR CARPET THROUGH ECARPETGALLERY, EBAY AUCTIONS, AND TO RUGS PURCHASED AND SHIPPED OUTSIDE OF CANADA AND THE UNITED STATES.

Purchases of rugs and carpets through our auctions (eBay, Yahoo, Amazon) and rugs and carpets purchased and shipped outside of Canada and the United States are final and are not subject to our 30-Day Return Policy. Ecarpetgallery recommends that only dealers and other parties highly experienced in buying and selling rugs or carpets, buy and sell rugs or carpets through our auctions or for international shipment.

GENERAL

We reserve the right to change or discontinue any content or feature of the Site, or impose, change, or modify the terms and conditions of these Terms of Use. Depending on the nature of the change, we will either announce the change (1) on the home page of the Site, (2) provide such notice via e-mail to Members (defined below), customers, and others who provide us with their e-mail address, or (3) take such other action as we deem appropriate under the circumstances. By continuing to use the Site following an announcement of any change, you will be deemed to have agreed to such change. You agree to review these Terms and Conditions periodically to be aware of such changes or revisions.

Due to a minor possibility of database mismatching, we cannot guarantee that placing an order online will result in fulfilment. In the event of such a case, you will be notified about the order cancellation within 7 days of placing the order. Furthermore, the amount billed to you will be reimbursed in full and you will receive a coupon for your next purchase.

SITE CONDUCT

The Site is intended to be used for lawful purposes only. You may have the opportunity to post, transmit or otherwise make available information, opinions, ideas, images or other content on the Site. You may not post or transmit any material or content on the Site that violates or infringes in any way upon the rights of others or solicits, encourages, or promotes the use of illegal substances or activities, which is unlawful, threatening, abusive, harassing, defamatory, libellous, derogatory, invasive of privacy or publicity rights, vulgar, obscene, bigoted or hateful, profane, scandalous, pornographic, indecent or otherwise objectionable, gives rise to civil or criminal liability or otherwise violates any local, state, or federal law. In addition, you may not engage in any activity on the Site that restricts or inhibits any other user from using or enjoying the Site by means of "hacking," "cracking," "spoofing," or defacing any portion of the Site. You may not post or transmit through the Site: advertising or commercial solicitations; promotional materials relating to Web site or online services which are competitive with us and/or the Site; software or other materials that contain so-called viruses, worms, time bombs, Trojan horses, or other harmful or disruptive component; political campaign materials; chain letters; mass mailings; spam mail; material protected by copyright, trademark or any other proprietary right; any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the Site or their contents; or posts that express or imply that any statements you make are endorsed by us, without our prior written consent. Additionally, you may not harvest or collect information about Site visitors or Members without their express consent. Information, including personally identifiable information that is posted on the Share section of the Site will be accessible to other Members participating in Share. Making this information available on the Site may result in a Member receiving "spam" or unsolicited e-mail. Members are encouraged to use discretion when disclosing personally identifiable information online.

LEGAL NOTICES

ecarpetgallery and its affiliates provide their services to you subject to the following notices, terms, and conditions. In addition, when you use any ecarpetgallery service, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services.

COPYRIGHT

Copyright 2011 ecarpetgallery, Inc. All rights reserved. This Site and the contents of the Site are intended for your personal, non-commercial use. The Site contains copyrighted material, including, without limitation, text, software, photos, audio and video clips, graphics, illustrations, images, logos, and music and sound (collectively, the "Site Content"). This Site is protected by copyright as a collective work, pursuant to international copyright laws, international conventions, and other copyright laws. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the Site Content, in whole or in part. You may download or copy one copy of the Site Content for personal, non-commercial use only, provided that no changes in or deletion of author attribution, trademark, legend, copyright notice, or other proprietary notices shall be made. Downloading or copying Site Content for other than personal, non-commercial use is expressly prohibited without the prior written permission of us or any other copyright owner. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Notwithstanding the foregoing, you may not download or copy any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the Site or use any Meta tags or any other hidden text utilizing our names or trademarks, without our express written consent. You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on the Site.

TRADEMARKS

ecarpetgallery is a trademark and/or service mark in Canada and other countries. Other marks, graphics, typefaces, trade names and logos appearing on the Site are trademarks or trade dress of ecarpetgallery. All other trademarks appearing on the Site are the property of ecarpetgallery. Our trademarks and trade dress may not be used in any manner for any purpose without our express written consent in each instance.

PRODUCT DESCRIPTIONS

While we and our affiliates attempt to provide accurate information on the Site, we do not warrant that product descriptions or other content on this Site will be accurate, complete, reliable, current, or error-free. Your sole remedy for the purchase of any product on the Site is to return it for a full or partial refund as set forth in the shipping contract governing such purchase.

DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE AND THE RELATED SERVICES ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION UNDER LAW.YOU SPECIFICALLY ACKNOWLEDGE THAT ECARPETGALLERY, ITS AFFILIATES, SUPPLIERS, ADVERTISERS, SPONSORS, THIRD PARTY SERVICE PROVIDERS, AND THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS, SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR INJURY ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE OR OUT OF THE BREACH OF ANY WARRANTY, OR CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO AND/OR ALTERATION OF THE SITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION EVEN IF ECARPETGALLERY OR SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ECARPETGALLERY NEITHER ENDORSES NOR IS RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT ON THE SITE, NOR FOR ANY OFFENSIVE, DEFAMATORY, OR OBSCENE POSTING MADE ON THE SITE BY ANYONE. UNDER NO CIRCUMSTANCES WILL ECARPETGALLERY BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR USE OR RELIANCE ON INFORMATION OBTAINED THROUGH THE CONTENT AND/OR ANY POSTINGS ON THE SITE.

The terms and conditions of the Lowest Price Guarantee are subject to change without notice.


Our Story

Our story

Want to know more about us? Read about how we got here.
LEARN MORE
Shipping And Return

Shipping & Return

Free shipping. No Duties. Easy returns.
LEARN MORE
what others say

What others say

Still not sure? Check out what others have said.
LEARN MORE
Choose a Rug

How to choose a rug

Learn how to find the perfect rug for your home.
LEARN MORE