Contact us 24 hours a day, 7 days a week.
To be eligible for a free return, you must meet the following criteria:
- Request your return within 7 days of receiving your rug.
- Your returned item must be your first return with ECARPETGALLERY.
- One item per order only will be eligible for a free return, with the difference at the customer's expense.
- You are shipping from continental USA or a Canadian province.
- Oversized 12x15 area rugs are not eligible for free returns.
- Clearance, Open Box and Closeout rugs are not eligible for free returns or refunds. Customers may exchange the rug with return shipping at their expense.
|Accent Colors||Copper, Cream, Dark Blue, Dark Navy, Light Brown, Violet|
|Room||Kitchen, Bathroom, Bedroom, Office|
|Knot Per Square Inch||101-140 kpsi|
|Short Side Finishing||Fringes|
|Long Side Finishing||Overlocked|
|Pile Height||Approx 1/2"|
|Foundation Material||100% Cotton|