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To be eligible for a free return, you must meet the following criteria:
- Request your return within 7 days of receiving your rug.
- Your returned item must be your first return with ECARPETGALLERY.
- One item per order only will be eligible for a free return, with the difference at the customer's expense.
- You are shipping from continental USA or a Canadian province.
- Oversized 12x15 area rugs are not eligible for free returns.
- Clearance, Open Box and Closeout rugs are not eligible for free returns or refunds. Customers may exchange the rug with return shipping at their expense.
|Accent Colors||Dark Brown, Dark Navy, Ivory, Light Brown, Navy Blue|
|Room||Living Room, Bedroom, Family Room, Dining Room, Basement|
|Knot Per Square Inch||NA|
|Short Side Finishing||Fringes|
|Long Side Finishing||Overlocked|
|Foundation Material||100% Wool|