BLACK FRIDAY: Get an extra 20% OFF new styles automatically at checkout | Free Shipping

BLACK FRIDAY: Get an extra 20% OFF new styles automatically at checkout | Free Shipping

 +1-(888)-466-6869  support@ecarpetgallery.com
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Shipping & Payments

WHAT ARE MY PAYMENT OPTIONS?

We accept all major credit cards, including Visa, Mastercard, American Express and Discover. We also accept PayPal, Apple Pay and Google Pay.

USA: We accept Affirm, where you can pay in 4 interest-free installments.

Canada: We accept Sezzle, where you can pay in 4 interest-free installments.


HOW MUCH DOES SHIPPING COST?

We offer free shipping on all orders to continental USA and provincial Canada.

USA only: For shipments to Alaska and Hawaii, a flat shipping fee of $100.00 will be applied.

Canada only: For shipments to Yukon, Nunavut and the Northwest Territories, a flat shipping fee of $100.00 will be applied.


CAN I CHANGE MY DELIVERY ADDRESS?

Changes to an address can be made within 1 hour of your order being placed. Once your order has shipped, we cannot make changes to the order.


WHEN WILL MY ORDER BE SHIPPED?

We strive to have all rugs shipped as quickly as possible. Orders will be shipped within 48 hours of order receipt.


DO YOU COVER INTERNATIONAL SHIPPING DUTIES?

Yes! All our orders across Canada and the USA are shipped Delivery Duties Paid (DDP). You are guaranteed no additional charges at delivery.


HOW CAN I TRACK MY ORDER?

  • Once your order has shipped, we will send a confirmation email that includes tracking information.
  • You can also find your tracking number by logging into your ECARPETGALLERY account.
  • Please allow up to 24 hours from when you receive your tracking number for activity to update.

WHAT ARE MY PAYMENT OPTIONS?

We accept all major credit cards, including Visa, Mastercard, American Express and Discover. We also accept PayPal, Apple Pay and Google Pay.

USA: We accept Affirm, where you can pay in 4 interest-free installments.

Canada: We accept Sezzle, where you can pay in 4 interest-free installments.


HOW MUCH DOES SHIPPING COST?

We offer free shipping on all orders to continental USA and provincial Canada.

USA only: For shipments to Alaska and Hawaii, a flat shipping fee of $100.00 will be applied.

Canada only: For shipments to Yukon, Nunavut and the Northwest Territories, a flat shipping fee of $100.00 will be applied.


CAN I CHANGE MY DELIVERY ADDRESS?

Changes to an address can be made within 1 hour of your order being placed. Once your order has shipped, we cannot make changes to the order.


WHEN WILL MY ORDER BE SHIPPED?

We strive to have all rugs shipped as quickly as possible. Orders will be shipped within 48 hours of order receipt.


DO YOU COVER INTERNATIONAL SHIPPING DUTIES?

Yes! All our orders across Canada and the USA are shipped Delivery Duties Paid (DDP). You are guaranteed no additional charges at delivery.


HOW CAN I TRACK MY ORDER?

  • Once your order has shipped, we will send a confirmation email that includes tracking information.
  • You can also find your tracking number by logging into your ECARPETGALLERY account.
  • Please allow up to 24 hours from when you receive your tracking number for activity to update.