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Frequently Asked Questions
Can a rug pad damage my floor?
No, our rug pad is made of safe materials which will not damage your floors. It is also certified for heated floors!
Can rug pads be cut to size?
To fit your area rug, you can easily trim the rug pad using kitchen scissors. Make sure to cut the rug pad to a size that is 2 inches smaller than the rug size, leaving a perimeter of 1-2 inches around the edges. If you are looking to buy a custom size rug pad, email [email protected] with the measurements for a quote.
How do I install a rug pad?
Simply place the latex side of the pad on hard surfaces such as wood, tile, marble and concrete, and rubber side up on carpeted surfaces.
How do I clean a rug pad?
To clean your rug pad, simply hand wash it with mild detergent and water, then rinse and air dry.
Filtres
Edmond H.
04/12/2023
Edmond H.
Great quality, fast shipping, low prices!
04/12/2023
I found exactly the handwoven rugs I was looking for. Shipping was faster than I expected and the quality is great, especially for the price. I was also pleased with the quality of the undermats. If I need another rug, I'd be happy to buy from Ecarpetgallery again!
Catherine Lang
22/02/2023
Catherine Lang
Great customer service
22/02/2023
Great customer service, quick delivery and beautiful product.
Jamie
10/02/2023
Jamie
Timely and quality product
10/02/2023
Timely and quality product. They forgot to send a shipment but that was quickly and easily rectified!
Sally Coutts
02/01/2023
Sally Coutts
Fast service
02/01/2023
Fast service. excellent prices. On the whole, the website is excellent although sometimes I got bogged down applying filters. So confusing.
Gabriela Puhl
24/04/2022
Gabriela Puhl
Fast delivery!Very nice carpets!
24/04/2022
Fast delivery!Very nice carpets!
Ann Papillon
25/02/2022
Ann Papillon
Excellent service
25/02/2022
Excellent service
Tammy Moore
23/01/2022
Tammy Moore
I've bought several rugs and pads from
23/01/2022
I've bought several rugs and pads from ecarpetgallery and everything has come well wrapped and quickly shipped. All my pieces are beautiful.
Donna
17/01/2022
Donna
Good product
17/01/2022
Good product
Beth Christy
02/01/2022
Beth Christy
Beautiful rug
02/01/2022
Beautiful rug, quick delivery and good pricing. Highly recommended.
Jane
27/08/2021
Jane
Awesome Rug Pad....at a great price
27/08/2021
Awesome Rug Pad....at a great price point.