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Haifa Nasif
1/24/23
Haifa Nasif
Free returns and customer service experience
1/24/23
Early in January 2023 I selected two carpets from ECARPETGALLERY they have stated a free shipping and a free return if you are unsatisfied. The money was transferred on January 6th 2023. The shipment was recieved in good time. One of them was so heavy for us and we decided to return back immediately. The other one we wanted to exchange as it has too many colours . I contacted the customer service and arranged for return and both carpets have been recieved by the company.The customer service were very cooperative in arranging for refunds and exchange. We recieved the exchange carpet and it is beautiful we also recieved the refund of the first carpet in full with no extra charge. We are specially grateful for Mr Alexander Torabi as he was very helpful. I will certainly recommend Ecarpet for my family and friends.
Alexandra Macdonald
11/13/22
Alexandra Macdonald
The rug is beautiful and perfect and it
11/13/22
The rug is beautiful and perfect and it arrived very quickly.
Daniel
8/25/21
Daniel
Very good
8/25/21
Very good service
Daniel
8/19/21
Daniel
Very good
8/19/21
Very good customer care
Jc
4/30/21
Jc
I love my carpet
4/30/21
I love my carpet! Unbeatable price and nice quality.
Vanessa
3/14/21
Vanessa
The delivery was very quick 2-3 days
3/14/21
The delivery was very quick 2-3 days The rug is like the pictures!
Marie Garland
3/10/21
Marie Garland
Excellent service
3/10/21
I ordered my carpet on Tuesday, it was delivered on Thursday. Excellent service. The carpet colour was true to the photo depicted on the web page. Great carpet for a reasonable price. I have no hesitation in recommending your company to anyone.
Michael Schinzer
2/1/21
Michael Schinzer
Long time customer. Always excellent!
2/1/21
I have been a customer for many years. Always excellent!
Howard Louthan
1/31/21
Howard Louthan
Wonderful selection
1/31/21
Wonderful selection and prompt service
M E
4/8/20
M E
Always a great experience
4/8/20
Always a great experience, the carpets are beautiful and the price is right.