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Frequently Asked Questions
Can a rug pad damage my floor?
No, our rug pad is made of safe materials which will not damage your floors. It is also certified for heated floors!
Can rug pads be cut to size?
To fit your area rug, you can easily trim the rug pad using kitchen scissors. Make sure to cut the rug pad to a size that is 2 inches smaller than the rug size, leaving a perimeter of 1-2 inches around the edges. If you are looking to buy a custom size rug pad, email [email protected] with the measurements for a quote.
How do I install a rug pad?
Simply place the latex side of the pad on hard surfaces such as wood, tile, marble and concrete, and rubber side up on carpeted surfaces.
How do I clean a rug pad?
To clean your rug pad, simply hand wash it with mild detergent and water, then rinse and air dry.
Filters
Edmond H.
12/4/23
Edmond H.
Great quality, fast shipping, low prices!
12/4/23
I found exactly the handwoven rugs I was looking for. Shipping was faster than I expected and the quality is great, especially for the price. I was also pleased with the quality of the undermats. If I need another rug, I'd be happy to buy from Ecarpetgallery again!
Catherine Lang
2/22/23
Catherine Lang
Great customer service
2/22/23
Great customer service, quick delivery and beautiful product.
Jamie
2/10/23
Jamie
Timely and quality product
2/10/23
Timely and quality product. They forgot to send a shipment but that was quickly and easily rectified!
Sally Coutts
1/2/23
Sally Coutts
Fast service
1/2/23
Fast service. excellent prices. On the whole, the website is excellent although sometimes I got bogged down applying filters. So confusing.
Gabriela Puhl
4/24/22
Gabriela Puhl
Fast delivery!Very nice carpets!
4/24/22
Fast delivery!Very nice carpets!
Ann Papillon
2/25/22
Ann Papillon
Excellent service
2/25/22
Excellent service
Tammy Moore
1/23/22
Tammy Moore
I've bought several rugs and pads from
1/23/22
I've bought several rugs and pads from ecarpetgallery and everything has come well wrapped and quickly shipped. All my pieces are beautiful.
Donna
1/17/22
Donna
Good product
1/17/22
Good product
Beth Christy
1/2/22
Beth Christy
Beautiful rug
1/2/22
Beautiful rug, quick delivery and good pricing. Highly recommended.
Jane
8/27/21
Jane
Awesome Rug Pad....at a great price
8/27/21
Awesome Rug Pad....at a great price point.
